Pay Pros Worldwide ("PayPros," "we," "us," or "our") is committed to protecting the privacy of individuals who visit our website and who use our services. This Privacy Policy describes how we collect, use, and safeguard your personal information.
1. Information We Collect
Information You Provide
When you submit our rate review form, contact us, or otherwise interact with our services, we may collect:
- Name, job title, and business name
- Email address and phone number
- Business type and monthly processing volume
- Current payment processor
- Processing statements you upload for review
Information Collected Automatically
When you visit our website, we may automatically collect technical information such as your IP address, browser type, referring URL, and pages viewed. This information helps us improve site performance and user experience.
2. How We Use Your Information
We use the information we collect to:
- Provide the free rate review and savings report you requested
- Respond to your inquiries and communicate about our services
- Process and set up merchant accounts
- Improve our website and services
- Comply with legal obligations
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
3. Information Sharing
We may share your information with:
- Payment processing partners — to set up and manage your merchant account (e.g., Priority Payment Systems / MX Merchant)
- Service providers — who assist us in operating our website and business, bound by confidentiality agreements
- Legal authorities — when required by law, regulation, or legal process
4. Data Security
We implement industry-standard security measures to protect your personal information, including 256-bit SSL encryption for data transmitted through our website. Processing statements and sensitive financial documents are handled with care and stored securely.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by law. If you request a rate review but do not become a client, we retain your information for up to 12 months before securely deleting it.
6. Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
To exercise any of these rights, contact us at [email protected] or call +1 888 201 4080.
7. Cookies
Our website may use cookies and similar technologies to improve your browsing experience. You can control cookie settings through your browser preferences.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
9. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us:
- Email: [email protected]
- Phone: +1 888 201 4080